Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Douglas

Winchester,TN

Summary

I am a diligent individual with a talent for fostering effective professional relationships with leadership, staff, and other business associates, seeking advancement in my civilian career path. I am a supportive and focused team player with a proactive approach to administration and strong attention to detail, and I am impeccably skilled at providing friendly service to coworkers and customers.

Overview

9
9
years of professional experience

Work History

Secretary NK-02 - AEDC/TSDC

Department of Defense
Arnold AFB, TN
08.2020 - Current
  • Provides administrative support to Base Civil Engineer, Deputy Base Civil Engineer, and over 30 personnel within the Civil Engineering branch of the Test Support Division
  • Coordinates communications, takes calls, responds to emails, and interfaces with other government and contractor personnel
  • Sustains leadership needs by formatting, reviewing, and distributing official memorandums, personal letters, and other official documents according to Tongue & Quill standards
  • Government purchase cardholder - Ensures all permits and fees for the Environmental and Operations flights are accurately recorded, paid, and reviewed; manages 3 separate GPC accounts
  • Oversees TSD and TSDC conference room calendars and workflow accounts
  • ETMS/TMT license holder at both division and branch levels - assists TSD leadership and AEDC command and maximizes unit efficiency in execution of core mission activity by prioritizing, tracking, and timely submitting taskers before deadlines are met
  • Additional clerical duties including ordering supplies as needed, tracking inventory, preparing and distributing Certified Mail, performing data entry, and assisting with other special tasks related to division and branch functions upon request

Administrative and Certified Medical Assistant

Southern Tennessee Heart & Vascular
Winchester, TN
08.2019 - 08.2020
  • Performed general clerical duties including receiving and screening phone calls, scheduling physician and staff meetings and patient appointments, maintaining office and clinical supplies, collecting payments, preparing and proofreading correspondence, and greeting visitors
  • Personally assisted and coordinated patient care with the physician by preparing treatment rooms for patients, performing intake of patients in an outpatient setting including basic vital signs and 12-lead EKGs, and reviewing medical and surgical histories to accurately updated electronic health records
  • Safety compliant, CPR and HIPPA certified

Administrative Assistant/Research Coordinator

Cardiology & Vascular Associates
Tullahoma, TN
10.2015 - 08.2019
  • Performed general clerical duties including receiving and screening phone calls, scheduling physician and staff meeting and patient appointments, maintaining office and clinical supplies, collecting payments, preparing and proofreading correspondence, and greeting visitors
  • Served as a medical scribe for the leading physician; prepared > 30 patient charts daily to ensure past and present medical and surgical histories as well as any lab or diagnostic results were abstracted appropriately; observed and performed accurate and detailed documentation of physician's findings into electronic health record in a swift manner, ensuring all ICD-10 codes and physical exam findings were accurate
  • Served as a clinical research coordinator, managing and conducting day-to-day activities of multiple clinical trials; recruited and screened study participants; maintained study source documents; adhered to research regulatory standards; collected and analyzed data, including recording adverse events to clinical trial drugs; played a key role in each trial's study conduct and management

Education

Bachelor of Arts - Management And Leadership

Trevecca Nazarene University
Nashville, TN
05-2024

Skills

  • Prioritization and time management
  • Customer service
  • Strong verbal and written communication
  • Office administration
  • Complex problem-solving
  • Legal documentation and reporting

Timeline

Secretary NK-02 - AEDC/TSDC

Department of Defense
08.2020 - Current

Administrative and Certified Medical Assistant

Southern Tennessee Heart & Vascular
08.2019 - 08.2020

Administrative Assistant/Research Coordinator

Cardiology & Vascular Associates
10.2015 - 08.2019

Bachelor of Arts - Management And Leadership

Trevecca Nazarene University
Haley Douglas