Haley Dunne
Miami,United States
Summary
Experienced M&A and MSO professional with a strong background in Integrations and Operations. Skilled in organizing and guiding multiple projects to achieve successful outcomes. Committed to enhancing efficiency and fostering effective leadership to support overall success.
Overview
27
27
years of professional experience
Work History
Integrations & Operational Support Lead
Advanced MedAesthetic Partners
02.2023 - Current
- Lead end-to-end integration efforts for successful mergers and acquisitions within the MedSpa and Plastic Surgery industry
- Determine red-flags within business acquisitions worth up to $30 million and coordinate efforts across various departments such as finance, HR, IT, Legal, and Compliance
- Collaborate with senior leadership to define integration objectives, goals, and milestones
- Develop a comprehensive business integration strategy that aligns with the overarching strategy of AMP
- Develop, and implement change management strategies to minimize disruption and facilitate the adoption of new processes and systems, creating seamless migration execution.
Executive Business Partner
Rocket Partners
03.2022 - 03.2023
- Determine and outline business process improvements in collaboration with the CEO and Director of Operations
- Translating vision into action alongside CEO by tracking critical activities and executing deliverables through project management
- Oversee all aspects related to the implementation stages of business process improvement initiatives
- Payroll management including onboarding/off boarding, benefits, and international contractors
- SOC2 project management
- Oversee day-to-day administrative operations, provided guidance to support staff for compliance within federal, local, and state regulations.
Integrated Services Manager
Destination Pet, LLC
11.2021 - 03.2022
- Project managed methods to train Center Managers on industry knowledge across 97 locations
- Cross functional collaboration and stakeholder management with the ability to influence others without authority
- Built internal training for newly acquired team members to bring awareness to Destination Pet's vision of One Pack
- Increased productivity within market regions on cross-selling veterinary and pet services via training implementation
- Lowered turn-over rate after acquisition from increased attention and education on our company values.
Regional Operations Manager
Destination Pet, LLC
11.2020 - 11.2021
- Operations and project management for a chain of bankrupt practices valued at $10M
- Management of 12 DVMs, 5 veterinary hospitals, pet centers, and retail
- Guide, train, and manage 10 direct reports, overseeing 100+ employees
- Manage the performance of direct reports, including work allocation, performance management, coaching, succession planning, career development and compensation
- Support the development of new systems to improve the efficiency and effectiveness of operations based on identified areas of improvement.
Multi Unit Manager
Destination Pet, LLC
02.2018 - 11.2018
- Created strategy to increase revenue by 20% within first year of management
- Awarded for most business growth and cost control for Destination Pet
- Created SOP and safety guidelines specific to pet care
- Liaison to other Destination Pet acquired businesses within Georgia
- Mentor to center managers new to Destination Pet related to culture, SOP creations, P&L management, and onboarding
- On-boarding, payroll, scheduling, and training
- Proven ability to delegate and follow up
- Location based marketing initiatives to grow community awareness
- P&L management and responsibility.
Athlete
U.S. Figure Skating
10.1997 - 10.2015
- Team USA athlete from 2011-2014
Athlete Advisory Committee
U.S. Figure Skating
01.2010 - 01.2013
Committee for Children
01.2009 - 01.2013
- Learn To Skate volunteer instructor from 2008-2015
Education
University of Georgia
Athens, GASkills
- Acquisitions
- MSO
- Budget management
- Business operations
- Coaching
- KPI management
- Organizational Skills
Timeline
Integrations & Operational Support Lead
Advanced MedAesthetic Partners
02.2023 - Current
Executive Business Partner
Rocket Partners
03.2022 - 03.2023
Integrated Services Manager
Destination Pet, LLC
11.2021 - 03.2022
Regional Operations Manager
Destination Pet, LLC
11.2020 - 11.2021
Multi Unit Manager
Destination Pet, LLC
02.2018 - 11.2018
Athlete Advisory Committee
U.S. Figure Skating
01.2010 - 01.2013
Committee for Children
01.2009 - 01.2013
Athlete
U.S. Figure Skating
10.1997 - 10.2015
University of Georgia
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