Haley Durbin
Mobile,USA
Overview
2
2
years of professional experience
1
1
Certification
Work History
Frontline Cashier
Walmart
I 65 Service Rd E, Mobile, AL
04.2024 - 01.2025
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Processed various forms of payment securely, including cash, credit cards, and gift cards.
- Promoted store loyalty programs to increase customer retention rates and drive repeat business.
- Streamlined checkout process for quicker transaction times and improved customer experience.
- Supported inventory management by restocking shelves as needed and conducting regular audits for accurate recordkeeping.
- Assisted customers with inquiries, locating products, and resolving issues to ensure satisfaction.
- Developed strong product knowledge to provide informed recommendations to customers upon request.
- Ensured a pleasant shopping experience by greeting every customer entering the store with a friendly demeanor.
- Contributed to loss prevention efforts through vigilant monitoring of potentially suspicious behavior or incidents.
- Adhered to strict cash handling policies and procedures, minimizing discrepancies and ensuring accurate accounting of funds.
CNA
Amada Senior Care
Opelika, AL
01.2023 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Education
High school diploma - Nursing Program
Baker High School
Mobile, AL05.2023
Skills
- Communication skills
- Empathy
- Follow direct instructions
- Teamwork
- Infection control
- Vital signs monitoring
- Patient care
- Compassion
- Daily activities
Certification
Food Handler Certification
Languages
English
Full Professional
Timeline
Frontline Cashier
Walmart
04.2024 - 01.2025
CNA
Amada Senior Care
01.2023 - 04.2024
High school diploma - Nursing Program
Baker High School