Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Haley Ellis

Haley Ellis

Evansville,IN

Summary

Highly-motivated Business Assistant with in-depth knowledge and progressive experience in dental practice environments. Demonstrating comprehensive business acumen in all facets of clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective co-leader skilled at employee training and supervision. Well-versed in accounts receivable functions, patient and workflow optimization and scheduling coordination for multiple doctors with extensive calendar obligations.

Overview

7
7
years of professional experience

Work History

Diamond Valley Dental Care

10.2021 - Current
  • Greet and welcome patients as they enter the office
  • Answer phones, check office mail and email, communicate with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients.

Registered Behavior Technician

Hopebridge LLC
01.2020 - 10.2021
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Developed goal-oriented psycho-educational and activity therapy groups to improve clients' level of functioning
  • Identified concerns, research methodologies and optimal experimental designs to collect desired information.

Acorn Academy Administrative Assistant

01.2017 - 01.2020
  • Receive, sort and forward incoming mail
  • Type correspondence and reports; edit and update various spreadsheets
  • Maintain confidential records and files including 93 children
  • Assist in receiving grant funding.

Education

Bachelor of Science - Psychology

Oakland City University
Oakland City, IN
05.2020

Skills

    • Communication
    • Adaptability
    • Ability to work under pressure
    • Scheduling
      • Insurance knowledge
      • Customer service
      • Patient Care
      • Dental Terminology

Accomplishments

  • Power of One Mastery Track: 2023
  • T:1000 Course: 2023
  • Heartland communications: 2023, 2024

Timeline

Diamond Valley Dental Care

10.2021 - Current

Registered Behavior Technician

Hopebridge LLC
01.2020 - 10.2021

Acorn Academy Administrative Assistant

01.2017 - 01.2020

Bachelor of Science - Psychology

Oakland City University

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Haley Ellis