Haley Evans
Lewisville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Claims Representative
Progressive
01.2024 - Current
- Processed and recorded new policies and claims.
- Verified client information by analyzing existing evidence on file.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
City Secretary
City Of Lewisville
04.2013 - 12.2015
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated logistics for special events and meetings, contributing to successful community engagement initiatives.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
Secretary / Assistant
Nylynn Cosmetics
06.2011 - 04.2013
- Facilitated communication between departments for improved collaboration and project success.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
Assistant Teacher
Legacy Learning Center
01.2009 - 05.2011
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Established positive relationships with students and families.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Modeled positive behavior and communication skills for students.
Education
Associate Degree - Elementary Education
North Central Texas College
Corinth06.2014
Skills
- Administrative Skills
- Document Management
- Data Entry
- Organizational Skills
- Caring and Responsible
- Patience and Empathy
Timeline
Claims Representative
Progressive
01.2024 - Current
City Secretary
City Of Lewisville
04.2013 - 12.2015
Secretary / Assistant
Nylynn Cosmetics
06.2011 - 04.2013
Assistant Teacher
Legacy Learning Center
01.2009 - 05.2011
Associate Degree - Elementary Education
North Central Texas College
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