Haley Fant

Customer Service Professional

Huffman,TX

Summary

Hardworking and charismatic job seeker experienced in managing customer and vendor relationships, resolving conflict, and time management. Looking to use strong organizational skills to secure new entry-level opportunity with an organization that puts people first.

Overview

years of professional experience

Work History

Store Manager

Huffman Express

10.2021 - 03.2024

Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring 5 new staff members, keeping focus on alignment with Huffman Express' values and goals.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Associate of Applied Science - Cosmetology

Lee College

Baytown, TX

05.2001 -

Growth Initiatives

Currently taking free learning courses via Coursera and LinkedIn learning on Sales Techniques, CRM Software, and Shrinkage Management.

Timeline