Haley Farmer
Surprise,AZ
Summary
Motivated Bartender and Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Bartender, Server
Olive Garden
10.2023 - Current
- Greeted guests in a timely manner with a positive attitude and hospitality
- Made dinner and drink suggestions while giving a drink and menu tour
- Effectively communicated with guests about certain modifications or food allergies
- Learned and operated the restaurants POS system and correctly rang in orders
- Carried out all bar and server closing and opening duties
- Served high customer volumes during special events, nights, and weekends.
- Memorized recipes of the restaurants’ signature and frequently ordered cocktails
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Cocktail Server
Chicken n Pickle
07.2023 - 10.2023
- Greeted tables in a timely manner while offering food menu and drink menu tours
- In addition, gave property tours going into detail the activities offered
- Correctly rang in drink and dessert orders and read it back to guests
- During downtime, I helped other sections by doing table touches, ringing in drinks, closing out tabs, and pre-bussing
- Effectively carried out closing and opening duties.
Hostess, Togo Specialist, Food Runner, Server
Longhorn Steakhouse
04.2021 - 07.2023
- Using the computer, I correctly updated the floor plan and put parties on the wait
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Correctly ringing in table orders while repeating back lunch and dinner orders
- Performing opening and closing duties
- Training new employees of a 7-day period before they touch base with the managers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Team member
Dairy Queen
03.2020 - 04.2021
- Correctly recorded customer orders and repeated them back in a clear way
- Prepared all food & drink orders and served the customer with a smile in a timely manner
- Effectively resolved food & service issues
- Carefully followed all health and safety standards in the workplace
- Carried out all responsibilities of both opening & closing shifts
- Communicated with all customers, team members, and management in a clear and respectful manner.
Food Runner
Flix Brewhouse
11.2019 - 03.2020
- Pick up food orders from the kitchen and deliver to the customers in a timely matter
- Supply condiments on request
- Effectively resolve food and service issues
- Carefully follow all health and safety standards in the workplace
- Communicate positively with all customers, team members, and management in a clear and respectful manner
- Carry out end of shift cleaning responsibilities in the theaters and the kitchen.
Team Member
Dairy Queen
10.2018 - 11.2019
- Correctly recorded customer orders and repeated them back in a clear way
- Prepared all food & drink orders and served the customer with a smile in a timely manner
- Effectively resolved food & service issues
- Carefully followed all health and safety standards in the workplace
- Carried out all responsibilities of both opening & closing shifts
- Communicated with all customers, team members, and management in a clear and respectful manner.
Education
Associates degree program - Forensic Sciences
Glendale Community College
Glendale, AZ01.2022
Chandler High School
Chandler, AZ01.2020
Skills
- Positive Attitude
- Recognized as a Team Player
- Responsible
- Good Listener
- Reliable
- Hard Worker
- Organized
- Good Communication
- Good Time Management
- Customer Service
- Wine and liquor knowledge
- Issue Resolution
Community Service
- Feed My Starving Children, Packed Meals
- Chandler High Spiritline, Collected tickets and helped clean up
- Pine-Strawberry Food Bank, Cleaned and planted a garden
- Toys for Tots, Sorted and arranged gift bags
Timeline
Bartender, Server
Olive Garden
10.2023 - Current
Cocktail Server
Chicken n Pickle
07.2023 - 10.2023
Hostess, Togo Specialist, Food Runner, Server
Longhorn Steakhouse
04.2021 - 07.2023
Team member
Dairy Queen
03.2020 - 04.2021
Food Runner
Flix Brewhouse
11.2019 - 03.2020
Team Member
Dairy Queen
10.2018 - 11.2019
Associates degree program - Forensic Sciences
Glendale Community College
Chandler High School
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