Nhu Cai
Richmond
Summary
Experienced in high-volume and upscale dining, flexibility of different environments. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Offering extensive knowledge of bartending, hospitality etiquette and superior customer service.
Overview
8
8
years of professional experience
Work History
Bartender, Server
Traveler's Table
03.2022 - Current
- Delivered exceptional service in an upscale, globally-inspired setting while upselling items for revenue growth. Efficiently handled Toast POS system for organization. Assisted in creation of craft cocktails to expand menu. Developed proficient understanding of wine and liquor.
Server
Bar Peached
03.2021 - 03.2022
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions. Delivered outstanding service during high-volume banquet events. Expanded on knowledge of liquor and cocktails.
Bartender, Lead Server
Gyu-Kaku Japanese BBQ
01.2019 - 03.2021
- Knowledgeable in operating the complete Aloha POS system. Maintained fast-paced table service while upholding guests' expectations. Trained new servers on menu information and service standards. Crafted specialty cocktails and elevated dining experiences with food and beverage pairings. Extensive sake and cocktail program.
Hostess
Sky Restaurant
11.2017 - 12.2018
- Greeted and seated guests and explained details of daily specials, seasonal menu items and options, as well as rotating craft beer options. Consistently praised in customer surveys for friendliness and efficiency.
Education
Associate Degree in Nursing -
Wharton County Junior College
Sugar Land07-2027
Skills
- Strong communication skills
- Strong multitasking
- Maintain positive attitude
- Time management
- Highly responsible and reliable
- Quickly learn and adapt to different environments
LANGUAGES
English
Vietnamese
COMPUTER LITERATE
- Ability to work with several operating systems, including Window, Mac OSX.
- Experience with Microsoft Office programs (Word, Excel, PowerPoint).
Timeline
Bartender, Server
Traveler's Table
03.2022 - Current
Server
Bar Peached
03.2021 - 03.2022
Bartender, Lead Server
Gyu-Kaku Japanese BBQ
01.2019 - 03.2021
Hostess
Sky Restaurant
11.2017 - 12.2018
Associate Degree in Nursing -
Wharton County Junior College