Haley Fields
Olathe,KS
Summary
Account Manager with expertise in client relationship management and strategic account growth. Nominated for Best Women in Construction Building Materials, I have a proven track record of managing 85 key accounts, driving business growth through exceptional service, and consistently exceeding sales targets. Skilled at identifying client needs, upselling, and collaborating with internal teams to deliver tailored solutions. Known for building long-lasting relationships, fostering client retention, and ensuring success in a fast-paced, results-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Manager
Boise Cascade
12.2017 - Current
- Nominated for Best Women in Construction Building Materials, recognizing excellence in leadership within the industry.
- Managed a portfolio of 85 accounts, building strong relationships, ensuring customer satisfaction, and driving account growth through upselling and cross-selling.
- Consistently exceeded sales targets and successfully retained key clients by addressing their needs and delivering tailored solutions.
- Collaborated with internal teams to ensure timely and effective service delivery, enhancing overall client experience and ensuring long-term success.
Sales and Marketing Representative
Team Weston Realty Group
08.2016 - 12.2019
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
Server Trainer
PB&J
04.2013 - 08.2017
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Associate of Arts - Liberal Arts
Johnson County Community College
Overland Park, KS05-2016
Skills
- Work breakdown structure
- Deadline management
- Cost estimation
- Progress reporting
- Stakeholder communication
- Meeting facilitation
- Customer service
- Time management
Certification
Certified Nursing Assistant
Cardiopulmonary Resuscitation
Timeline
Account Manager
Boise Cascade
12.2017 - Current
Sales and Marketing Representative
Team Weston Realty Group
08.2016 - 12.2019
Server Trainer
PB&J
04.2013 - 08.2017
Associate of Arts - Liberal Arts
Johnson County Community College
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