Haley Floyd
Saint Augustine,FL
Summary
Hardworking and passionate professional candidate with over 5 years of customer service seeking to provide outstanding top guest service for a reputable airline company. Highly motivated go-getter looking for new opportunities with an innovative company with a focus on optimal flight experiences and room for growth.
Overview
3
3
years of professional experience
Work History
Real Estate Agent
River + Coast Property Group
03.2023 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
Administrative Assistant
River + Coast Property Group
01.2023 - Current
- Developed and deployed marketing collateral to promote properties and drive sales.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Pre-listing to contract assisting with setting up photos and videos coordinating with homeowners.
- Uploading listing(s) to NEFAR and SJCBOR on LIVE data.
- Sending “Executed!” Email to all pertinent parties reviewing timelines.
- Contract to close coordinating inspections, and following up weekly with ALL contracts confirming things are moving along.
- Daily social media posts to boost marketing and to keep socials up to date on current market.
- Utilizing Boomtown System to organize leads and conduct follow up with those in need.
Health Consultant
USHEALTH Advisors
08.2021 - 08.2022
- Maintained full and current understanding of available plans, products and services.
- Provided information such as copay and premium details, pre-approval procedures and available products.
- Helped members navigate enrollment process and choose appropriate options.
- Assisted individuals, families and small businesses with acquiring health insurance.
- Cold call over 100 possible clients daily.
Retail Sales Associate
Anthropologie
09.2020 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
Social Media Director Assistant
Strike Magazine
08.2020 - 01.2021
- Brought about noticeable improvements to click rates, follower counts and engagement with clear and focused strategies.
- Worked with graphic designers, photographers and production coordinators to develop content.
- Developed productive relationships with bloggers, online media outlets and social media influencers.
- Devised specific strategies for each clients based on goals, branding and target demographics.
- Increased customer engagement through social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
Education
Bachelor of Arts - Business Communications
University of Central Florida
Orlando, FL12.2021
Skills
- Work Ethic
- Customer Service
- Flexible and Adaptable
- Teamwork and Collaboration
- Coachability
- Social Media Marketing
- Dependable and Responsible
- Organizational Skills
Timeline
Real Estate Agent
River + Coast Property Group
03.2023 - Current
Administrative Assistant
River + Coast Property Group
01.2023 - Current
Health Consultant
USHEALTH Advisors
08.2021 - 08.2022
Retail Sales Associate
Anthropologie
09.2020 - 09.2021
Social Media Director Assistant
Strike Magazine
08.2020 - 01.2021
Bachelor of Arts - Business Communications
University of Central Florida
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