Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
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Haley Foor

Round Rock,Texas

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production and preparation. Strong knowledge of roasting and brewing, with enthusiasm for the product. On time, flexible, and able to problem solve. Always serving with a smile!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Monkey Nest Coffee
10.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Boosted customer experience by creating latte art
  • Knowledge of how to create lattes, cappuccinos, cortados, flat whites, and more
  • Problem solve day-to-day challenges that arise during the shift
  • Train new hires

Juice Barista

Juiceland
01.2021 - 06.2023
  • Money handling, bank deposits, calculating tip share
  • Management of staff, customers, and day to day shifts to ensure everything goes smoothly
  • Managed an average of 300 tickets and drinks per day, made the orders as specified and passed them to our customers with a smile!
  • Regular deep cleaning, knowledgeable about what is required for a clean and highly rated kitchen space
  • Register and POS trained, can take complex orders and make sure they are made exactly as specified as well as brighten a customers day by being kind and happy!
  • Leading and managing 4 - 6 staff members during a shift and delegating which tasks would be best done by each person

To-Go Specialist

Chilis
03.2020 - 01.2022
  • Managing kitchen order and expoed food into where it needed to be
  • Interacted with customers, addressed their concerns and needs when they had a problem
  • Ran food out to the correct cars in curbside, usually managing about 20 spots and orders at once
  • Cleaned and closed the store so it would be set up for the morning crew
  • Pre-prepped food and sides for the kitchen
  • Hosted and showed guests to their correct table and section depending on how many servers were on shift

Cashier Specialist

Corner Bakery
04.2019 - 08.2020
  • Ran food to tables
  • Worked with customers and determine what meal they would enjoy
  • Deep cleaned for monthly audits
  • Trained new hires
  • Provided and enjoyable and fast dining experience for our customers

Education

Mcneil High School
Austin, TX
05.2021

Skills

  • Efficient Service
  • Credit Card Transaction Processing
  • Food and Beverage Preparation
  • Table Setting
  • Customer Needs Assessments
  • Menu Preparation
  • Counter Restocking
  • Closing Procedures
  • Sanitation and Hygiene
  • Minor Repairs
  • Washing and Storing Dishes
  • Inventory Counts
  • Cash Register Operations
  • Smoothie Making
  • Guest Satisfaction
  • Resolving Complaints
  • Hospitality and Professionalism
  • Available Weekends
  • Adaptable and Flexible
  • Coffee expertise
  • Beverage Preparation
  • Food Preparation

Certification

  • TABC
  • Food Handlers License
  • Food Managers License

Personal Information

Title: BARISTA

References

References available upon request

Timeline

Barista

Monkey Nest Coffee
10.2023 - Current

Juice Barista

Juiceland
01.2021 - 06.2023

To-Go Specialist

Chilis
03.2020 - 01.2022

Cashier Specialist

Corner Bakery
04.2019 - 08.2020

Mcneil High School

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Haley Foor