Haley Frazier

• Facilitated a safe, supportive environment through consistent enforcement of program rules and expectations, promoting positive change.
• Assisted clients in navigating the transition from residential treatment settings back into their communities, providing support and guidance throughout the process.
• Promoted healthy relationships among peers by facilitating team-building activities designed to encourage trust and cooperation.
• Served as a positive role model for troubled youth while maintaining professional boundaries with clients at all times.
• Reduced instances of disruptive behavior by providing one-on-one coaching and mentoring to at-risk youth.
• Managed crisis situations effectively, employing de-escalation techniques and restraint procedures when necessary to maintain safety.
• Identified potential triggers for negative behaviors, implementing proactive strategies aimed at reducing incidents in the future.
• Wrote reports on clients and maintained required paperwork.

• Provided support during classes, group lessons, and classroom activities.
• Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
• Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Maintained accurate records of student performance data, aiding teachers in making informed instructional decisions.
• Promoted a culture of inclusivity within the classroom, ensuring all students felt supported and valued during instruction.
• Aided teachers in designing and implementing lesson plans to enhance student learning outcomes.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Recorded grades for coursework and tests in online reporting system.
• Participated in professional development opportunities to stay current on best practices in education and improve instructional techniques.
• Collated classroom materials to help teachers prepare for daily instruction and activities.
• Handled class records for attendance, assignment grades and course participation scores.
• Shared important information with students concerning upcoming assignments and tests.
• Copied, organized and distributed classroom assignments or other paperwork.
• Taught courses under guidance of senior instructors.

• Taught new staff in SCM/Restraints
• Conducted orientation sessions and organized on-the-job training for new hires.
• Trained new hires to perform cross-training exercises with experienced workers.
• Implemented new learning strategies depending upon employees' skill levels.
• Created in-depth training manual for all employees.
• Managed new employee orientation training process for more than a bunch of employees each year.
• Enhanced employee performance by developing and implementing comprehensive training programs.
• Mentored team members to foster professional growth and strengthen leadership skills across the organization.
• Implemented performance management systems to track employee progress and provide actionable insights for future development efforts.
• Assisted with onboarding new staff members, providing orientation and support.
• Established and maintained strong relationships with colleagues through regular meetings and communication.
• Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
• Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
• Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.

• Monitored youth throughout the day
• Ran groups
• Documented everyday critical information on each individual
• Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
• Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
• Promoted positive behaviors among participants by implementing evidence-based prevention and intervention techniques.
• Facilitated conflict resolution among peers through effective communication strategies that fostered mutual understanding and respect.
• Developed strong relationships with youth, fostering a supportive environment that encouraged personal growth and goal achievement.

Take orders

Collect payments

Maintain a clean enviroment

Greet customers

Hand out food