Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments. Active BLS and CPR certification.
Work History
Medical Assistant
Fast Pace Health
06.2022 - Current
Assisted healthcare professionals in patient examinations and procedures.
Managed patient scheduling and maintained accurate medical records.
Monitored patient vital signs and reported changes to the healthcare team.
Implemented infection control protocols to ensure a safe environment for patients and staff.
Trained new staff on office procedures and patient interaction standards.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Patient Care Technician
Americare – Southern Oaks Assisted Living
04.2019 - 06.2022
Providing assistance to residents with their daily activities. Executed daily personal hygiene tasks such as room tidying, daily baths, changing linens, sanitizing and cleaning equipment, and properly disposing of trash receptacles.
Trained new staff on operational procedures and patient care protocols.
Provides patient care as directed by the Registered Nurse and Physician which include tasks such as administration of medicines, applications of medical procedures, dressing changes.
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored vital signs and reported changes to nursing staff promptly.
Certified Nursing Assistant
Henderson Health and Rehabilitation
04.2019 - 04.2020
Assisted with daily activities such as bathing, dressing, feeding, transferring, and toileting.
Provided compassionate patient care, ensuring comfort and safety during daily activities.
Assisted nursing staff with medical procedures, enhancing overall patient care efficiency.
Monitored vital signs, documenting changes to inform healthcare decisions and improve outcomes.
Implemented infection control practices, promoting a safe environment for patients and staff.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
THM Health Management- Westwood Healthcare and Rehabilitation
06.2017 - 12.2018
Educated patients and families on care plans, fostering understanding and compliance with treatment protocols.
Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient support.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted patients with daily living activities, promoting independence and dignity.
Overview
8
8
years of professional experience
Education
High School Diploma -
Scotts Hill High School
Scotts Hill, TN
05.2017
Skills
Phlebotomy techniques
Medication administration
Staff training and development
Referral coordination
HIPAA compliance
Medical record management
Vital signs monitoring
Infection control protocols
Problem solving
Proper documentation
Patient care
Time management
Procedure assistance
Immunization administration
Timeline
Medical Assistant
Fast Pace Health
06.2022 - Current
Patient Care Technician
Americare – Southern Oaks Assisted Living
04.2019 - 06.2022
Certified Nursing Assistant
Henderson Health and Rehabilitation
04.2019 - 04.2020
Certified Nursing Assistant
THM Health Management- Westwood Healthcare and Rehabilitation
Director of Operations & Quality at Fast Pace Health – Rural Health Alliance (RHA)Director of Operations & Quality at Fast Pace Health – Rural Health Alliance (RHA)