Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Gallo

West Richland,WA

Summary

I'm a retail professional with hands-on experience at Tillys, Walmart, and a fast-paced hardware store, these are examples of result-driven environments I've worked for. I'm skilled in visual merchandising, supporting daily store operations, and I excell in customer service and can train others efficiently. I have the ability to manage multiple tasks and contribute to the team in a positive manner. I thrive in high-volume settings, bring strong communication, and have a customer-first mindset. I am all about enhancing in-store experience and driving sales goals. It's important to me to be a team player and learn my co-workers strengths and weaknesses to determine how to make the team run more efficiently.

Overview

5
5
years of professional experience

Work History

Online Grocery Associate

Walmart
Richland, WA
09.2023 - 05.2026
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Helped customers locate the product they were looking for and give feedback when asked about certain products.
  • I worked side-by-side with my team leads to become a back-up team lead so I can know how to efficiently manage the backroom in a high-paced environment.
  • Running a whole department that included 50+ employees
  • Networking with drivers, customers, and managers to provide better experience for the customer.

Cashier

Connell Grange Supply
Connell, WA
08.2021 - 12.2023
  • In charge of helping customers with their accounts and sending out statements monthly
  • Maintaining great customer service and provided information needed on product
  • Maintained accurate cash drawer balances throughout shifts.

Sales Associate

Tillys Retail Company
Kennewick, WA
01.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers with their questions and have the best experience shopping at this store & upselling.
  • Understanding how promotions affect stores metrics
  • Cashiering and customer service
  • Promotion, signage, and store cleaniness

Education

No Degree - Biology

Washington State University
Richland
05.2027

High School Diploma -

Connell High School
Connell, WA
06.2022

Skills

  • Online Order Processing
  • Heavy Lifting
  • Decision-Making
  • Multi-tasker
  • Sales Expertise
  • Customer engagement
  • Flexible scheduling
  • Team leadership & support

Timeline

Online Grocery Associate

Walmart
09.2023 - 05.2026

Sales Associate

Tillys Retail Company
01.2023 - 09.2023

Cashier

Connell Grange Supply
08.2021 - 12.2023

No Degree - Biology

Washington State University

High School Diploma -

Connell High School