Haley Gill
Waterford,MI
Summary
Dedicated receptionist with proven ability to manage communications and schedules effectively. Experienced in various administrative tasks, ensuring smooth daily operations. Committed to providing high-quality support in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales Representative
Suburbancollection
Farmington Hills, MI
05.2025 - 06.2025
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Organized client visits, presentations, product demonstrations and trade shows.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Customer Service Representative
Asheville Highway Animal Hospital
Knoxville, TN
11.2023 - 04.2025
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered customer inquiries via phone, email, and chat.
- Implemented innovative methods for streamlining the customer service process.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Updated system with order specifics and customer details, preferences, and billing information.
- Collected deposits or payments and arranged for billing.
Admitting Registrar
Fort Sanders Regional Medical Center
Knoxville, TN
04.2023 - 10.2023
- Resolved discrepancies between billing systems and medical records documentation.
- Entered patient data into electronic health record system according to established protocols.
- Completed pre-registration activities such as obtaining authorizations, scheduling appointments, and verifying insurance benefits.
- Answered questions regarding hospital policies and procedures related to admissions.
- Maintained accurate records of all admissions activity in accordance with departmental standards.
- Ensured compliance with HIPAA regulations governing the release of confidential patient information.
Education
High School Diploma -
South Greene High School
Greeneville, TN05-2019
Skills
- Customer service
- Patient data entry
- Effective communication
- Problem resolution
- Organization skills
- Front desk operations
- Calendar management
Timeline
Sales Representative
Suburbancollection
05.2025 - 06.2025
Customer Service Representative
Asheville Highway Animal Hospital
11.2023 - 04.2025
Admitting Registrar
Fort Sanders Regional Medical Center
04.2023 - 10.2023
High School Diploma -
South Greene High School