Haley Godfrey
Panama City,FL
Summary
Proactive Waitress, Drive Through, and Host with extensive experience handling high-pressure situations and maintaining customer satisfaction. Skilled in order accuracy, clear communication with kitchen staff, and exceptional customer service. Known for strong multitasking abilities, teamwork, and a keen attention to detail in fast-paced environments. Over the years, I have learned a lot about customer service and keeping customers happy. I have great communication skills and I am always willing to help a person in need. I have no problem with going above and beyond.
Overview
3
3
years of professional experience
Work History
Waitress
Cagney's Kitchen
05.2021 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained customer satisfaction.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Drive Through
Cagney's Kitchen
05.2021 - 08.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Host
Cagney's Kitchen
05.2021 - 08.2024
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Davidson Early College
Lexington Nc05.2024
Associate of Arts -
Davidson Davie Community College
Lexington Nc05.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Positive communication skills
- Cleanliness
- Complaint resolution
Timeline
Waitress
Cagney's Kitchen
05.2021 - 08.2024
Drive Through
Cagney's Kitchen
05.2021 - 08.2024
Host
Cagney's Kitchen
05.2021 - 08.2024
High School Diploma -
Davidson Early College
Associate of Arts -
Davidson Davie Community College
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