Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Golden

Hanover,WV

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Lowes Distribution Center
South Charleston , WV
09.2024 - Current
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.

Assistant Store Manager

Family Dollar
Gilbert , WV
08.2023 - 08.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.

Education

High School Diploma -

Westside High School
Clear Fork
06-2023

Bachelor of Science -

West Virginia State University
Institute

Skills

  • Inbound and Outbound Calling
  • Point of sale systems
  • Regulatory Compliance
  • Customer Support
  • MS Office proficiency
  • Appointment Scheduling

Timeline

Customer Service Associate

Lowes Distribution Center
09.2024 - Current

Assistant Store Manager

Family Dollar
08.2023 - 08.2024

High School Diploma -

Westside High School

Bachelor of Science -

West Virginia State University

Similar Profiles

CREATE PROFILE
Haley Golden