Haley Goodwin
Houston,TX
Summary
Compassionate Patient Care Technician with experience at MD Anderson, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient satisfaction through attentive care and effective communication. Strong attention to detail and time management skills foster a collaborative environment, ensuring safety and comfort for all patients.
Background in providing patient care within clinical environment, looking to transition into new field. Developed skills in patient communication and hands-on support. Seeking to leverage these capabilities to make meaningful impact in new professional setting.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
MD Anderson
05.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Patient Care Technician
HCA
05.2024 - 05.2025
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Phlebotomist
Lake Charles Memorial Health System
02.2024 - 04.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Front Desk Receptionist
Hampton Inn By Hilton
01.2022 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
No Degree - Medical Assistant
Unitech Training Academy
Lafayette, LA10-2022
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
Timeline
Patient Care Technician
MD Anderson
05.2025 - Current
Patient Care Technician
HCA
05.2024 - 05.2025
Phlebotomist
Lake Charles Memorial Health System
02.2024 - 04.2024
Front Desk Receptionist
Hampton Inn By Hilton
01.2022 - 04.2024
No Degree - Medical Assistant
Unitech Training Academy
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