Haley Barnes
Nashville,TN
Summary
Results-driven professional in insurance sales, known for exceptional productivity and efficiency in task completion. Skilled in client relationship management, policy customization, and market analysis. Excels at communication, problem-solving, and adaptability, leveraging these soft skills to meet and exceed sales targets consistently.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Commercial Lines Processor and CSR
Robins Insurance
Nashville, TN
06.2024 - Current
- Processed commercial insurance applications efficiently and accurately.
- Reviewed policy documents for compliance with state regulations.
- Collaborated with underwriters to gather necessary information for risk assessment.
- Managed client communications regarding policy updates and coverage options.
Server
Sambuca Nashville
Nashville, TN
05.2021 - 09.2024
- Presented menus and helped customers select food/beverages
- Took and served orders, answered questions, made recommendations for other products
- Collaborated with other restaurant servers and kitchen/bar staff
- Dealt with complaints or problems with a positive attitude
- Issued bills and accepted payment
Account Manager and Producer
Danny Snyder Insurance
Goodlettsville, TN
10.2022 - 11.2023
- Advised clients on their insurance needs and coverage options based on individual requirements
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and efficiently
- Provided assistance with billing inquiries, payment processing, and customer service issues
- Researched complex underwriting issues and provided solutions for customers' satisfaction
- Identified opportunities for cross-selling additional policies or services to existing customers
Server
The Pharmacy Burger
Nashville, TN
02.2017 - 05.2021
- Established menu knowledge and built rapport with customers
- Assisted management team with a menu re-structure for new point of sale system
- Acted as a team player, and helped back of house or service staff depending on which side of the house was busiest
- Fostered a welcoming atmosphere to make customers and guests feel at home
- Recommended craft beer and cocktail pairings with dishes to provide an exceptional experience for customers
Education
Western Kentucky University
Bowling Green, KY 08.2013 - 05.2016
Skills
- Policy Compliance
- Claims Processing
- Coverage Analysis
- Client Communication
- Detail-Oriented
- Time Management
- Strong Memory
- Self Motivated
Certification
- State of Tennessee Property and Casualty Insurance License
- Qualified Commercial Lines Specialist (QCLS)
- Qualified Professional Lines Specialist (QPIS)
Timeline
Commercial Lines Processor and CSR
Robins Insurance
06.2024 - Current
Account Manager and Producer
Danny Snyder Insurance
10.2022 - 11.2023
Server
Sambuca Nashville
05.2021 - 09.2024
Server
The Pharmacy Burger
02.2017 - 05.2021
Western Kentucky University
08.2013 - 05.2016