Haley Gower

• Supervised daily operations to ensure efficient workflow and customer satisfaction.
• Trained and mentored team members on food safety and service standards.
• Monitored inventory levels, coordinating timely restocking of supplies.
• Implemented operational improvements to enhance order accuracy and speed.
• Resolved customer complaints effectively, maintaining positive dining experiences.
• Scheduled staff shifts, optimizing coverage for peak business hours.
• Analyzed sales data to identify trends, informing staffing and inventory decisions.
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Kept employees operating productively and working on task to meet business and customer needs.

• Assisted customers in locating products and provided information on promotions.
• Operated cash register, processed transactions, and handled customer inquiries efficiently.
• Maintained cleanliness and organization of sales floor to enhance customer experience.
• Stocked merchandise, ensuring accurate presentation and availability of products.
• Conducted inventory checks to manage stock levels and minimize discrepancies.
• Resolved customer complaints promptly, fostering positive relationships and repeat business.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.

To keep children safe, plan learning activities, and and create a safe, nurturing environment for children ages one to three. Support and create activities to support fine motor, gross motor, social, emotion, and cognitive skills.