Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Gregory

Charlotte,NC

Summary

Dynamic professional with a strong background in customer service and leadership, honed at FedEx. Proven ability to enhance team performance and maintain organization in fast-paced environments. Skilled in conflict resolution and CPR certified, I excel in fostering positive interactions and ensuring optimal experiences for clients and colleagues alike.

Overview

5
5
years of professional experience

Work History

Package Handler

FedEx
Charlotte, NC
09.2021 - Current
  • Collaborated with team members to meet daily shipping goals.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate
  • Stacked and organized freight to maximize warehouse space.
  • Maintained cleanliness and organization of work areas throughout shifts.

Early Childcare Educator

Hope Child Development Center
New Haven, CT
08.2022 - 01.2024
  • Create and maintain a full schedule of activities and discover suitable teaching material
  • Maintained a clean, safe, and nurturing environment for optimal learning experiences.
  • Mentored new educators on best practices in childcare and classroom management.
  • Monitor children's performance to make sure they are on the right learning track
  • Interact with parents on a daily basis and update them on the progress of their children

Restaurant Waitress

Genghis Grill & Eight and Sands Kitchen
Winston-Salem & Charlotte, NC
01.2021 - 12.2022
  • Welcomed guests with amiable attitude while serving specials, wine, and desserts
  • Provided exceptional service to an high volume of daily customers
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Dance Instructor

Fuzion Force Entertainment
Charlotte, NC
08.2021 - 12.2021
  • Performed at different events as a professional dancer
  • Accommodated students with special needs by using different teaching styles, and encouraging self confidence through artistic expression.
  • Collaborated in team-based environment to uphold instruction quality and progression as a young dancer

Education

Diploma -

Mallard Creek High School
Charlotte, NC
01.2018

Educational Leadership and Management

Winston Salem State University
Winston-Salem, NC

Skills

  • Leadership
  • Communication
  • Merchandise restocking
  • Customer service
  • Teacher support
  • Class monitoring
  • CPR certification
  • Conflict resolution
  • Scheduling appointments
  • Attention to detail
  • Customer assistance and interaction

Timeline

Early Childcare Educator

Hope Child Development Center
08.2022 - 01.2024

Package Handler

FedEx
09.2021 - Current

Dance Instructor

Fuzion Force Entertainment
08.2021 - 12.2021

Restaurant Waitress

Genghis Grill & Eight and Sands Kitchen
01.2021 - 12.2022

Diploma -

Mallard Creek High School

Educational Leadership and Management

Winston Salem State University

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