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Dedicated and compassionate Registered Nurse (RN) with 15 years in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. 8 of those years I was a Nurse Manager/Charge Nurse with excellent conflict resolution and problem-solving abilities. Proficient in ensuring the patients received the highest quality of care from an appropriately staffed and trained team of nurses, techs and aides.

Compassionate Family Medicine Resident at Wheeling Hospital with extensive training in outpatient primary care and chronic disease management. Proven track record of delivering evidence-based, patient-centered care in collaborative environments. Focused on enhancing health outcomes and advancing population health through high-quality clinical practice. Aiming for an outpatient attending position in a progressive healthcare system committed to innovation in primary care.

Former Surgical Technology graduate in May of 2011. Current dedicated nursing student/ New Grad in May 2026. Member of WVU Aspiring Nurse Program. Experience as a former STNA, CNA and CPR certified. Dedicated to providing compassionate care to patients. Skilled in communication and teamwork. Developed critical patient care skills in fast-paced healthcare environment, focusing on patient comfort and efficient medical support. Specialized in performing vital signs monitoring and assisting with medical procedures, ensuring high-quality patient care. Seeking to transition into new field leveraging strong patient interaction and medical support skills to contribute effectively in diverse settings.

Maintenance Foreman with extensive experience at ACNR, excelling in equipment troubleshooting and preventive maintenance. Proven ability to enhance operational efficiency while ensuring safety compliance. Skilled in electrical systems and fostering excellent teamwork, Ability to consistently deliver results in high-pressure environments. Committed to maintaining high standards in all aspects of maintenance and operations.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic Radiographic Technologist with experience at UPMC Washington, skilled in portable radiography and trauma imaging. Proven ability to enhance patient care through effective communication and empathy, ensuring optimal outcomes. Adept at assisting in advanced imaging procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic Insurance Claim Specialist with a proven track record at WVU Reynolds Memorial Hospital, excelling in claims investigation and patient service. Enhanced patient satisfaction through effective communication and timely resolutions, while maintaining meticulous documentation and compliance. Recognized for fostering teamwork and collaboration, driving efficient claims processing, and achieving significant improvements in turnaround times.
Insurance professional with comprehensive experience in claims management, adept at assessing, processing, and resolving claims efficiently. Proven skills in investigation, analysis, and negotiation, ensuring fair outcomes and policy compliance. Strong focus on team collaboration and adaptability, delivering results through effective communication and problem-solving. Reliable and flexible, meeting changing needs and maintaining high standards in all tasks.

Behavioral health–focused healthcare professional with over five years of experience supporting patients in psychiatric, behavioral, and acute emergency settings. Experienced in crisis intervention, de-escalation, behavioral observation, and maintaining a safe therapeutic environment. Calm under pressure, reliable, and immediately ready to contribute to a psychiatric float team.

Offering compassionate and patient-focused approach, ready to learn and grow in healthcare environment. Brings foundational understanding of patient care principles and ability to quickly acquire new skills in clinical tasks. Ready to use and develop skills in patient interaction and basic clinical procedures for Patient Care Associate role.

Diligent Certified Nursing Assistant / Patient Care Technician with a solid background in patient care. Known for providing compassionate support and ensuring patient comfort. Demonstrated ability in monitoring vital signs and assisting with daily living activities.

Proficient and caring certified assistant nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Haley Heitz

Summary

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Patient Care Technician

Day Camp Counselor

Education

Bachelor of Science - Nursing

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Patient Care Technician

Day Camp Counselor

Bachelor of Science - Nursing

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