Emily Robertson
Trenton,MI
Summary
Motivated and detail-oriented professional with hands-on experience in retail fulfillment and customer service. Skilled in inventory management, order processing, and maintaining high standards of accuracy and efficiency. Known for strong problem-solving abilities, excellent communication skills, and a proactive approach to meeting goals. Eager to apply my enthusiasm and expertise in a dynamic retail environment to contribute to team success and ensure a positive customer experience.
Overview
5
5
years of professional experience
Work History
Fulfillment Lead
Lowe's
07.2022 - Current
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
Sales Associate
Shwartz Greenhouse
03.2020 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Gabriel Richard Highschool
Riverview, MI05-2021
Skills
- Picking and packing
- Stock organization
- Warehouse operations
- Inspection skills
- Shipping and receiving
- Forklift operation
- Inventory management
- Customer service
- Dependable and reliable
- Motivated team player
Timeline
Fulfillment Lead
Lowe's
07.2022 - Current
Sales Associate
Shwartz Greenhouse
03.2020 - 06.2022
High School Diploma -
Gabriel Richard Highschool
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