Haley Hulvey
Summary
Proven track record in enhancing financial benefit processes at Unum Life Insurance, showcasing expertise in BAS, Navilink, and Fineos. Demonstrated ability in policy reviews and training, improving claim accuracy and employee understanding. Excelled in Microsoft Applications, blending analytical prowess with effective communication skills to drive results and team efficiency.
Overview
10
10
years of professional experience
Work History
Senior Financial Benefit Specialist
Unum Life Insurance
05.2023 - Current
- Experienced in BAS, Navilink, and Fineos.
- Training new hires on basic weekly earnings calculations, residuals, and recalculations.
- Tax adjustments on open claims in BAS.
- Fineos recalculations - dual claims, offsets, paid leaves case.
- Reviewing policy information as needed for employers to ensure benefits are being calculated correctly.
- Projects for claims for certain employers when errors have been identified in multiple claims.
Financial Benefit Specialist
Unum Life Insurance
12.2022 - 05.2023
- Experienced in BAS, Navilink, and Fineos.
- Successfully managed leave of absence requests, ensuring timely communication with employees and proper documentation.
- Improved employee understanding of benefit calculations through detailed explanation and breakdowns of benefits paid.
- Collaborated with financial partners to ensure accurate and timely calculations on complex files.
Financial Benefit Specialist Trainee
Unum Life Insurance
02.2022 - 12.2022
- Experienced in BAS, Navilink, and Fineos.
- Successfully managed leave of absence requests for short term disability, ensuring timely communication with completed calculations for earnings.
- Improved employee understanding of benefit calculations by detailed explanation and breakdown to provide the to the claim owner.
Grocery Clerk
Ingles Markets Inc
02.2021 - 02.2022
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Grocery Manager
Ingles Markets Inc
12.2020 - 02.2021
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
Grocery Manager
Ingles Markets Inc
04.2020 - 12.2020
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Grocery Clerk
Ingles Markets Inc
09.2019 - 04.2020
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Grocery Manager
Ingles Markets Inc
04.2019 - 04.2019
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
HBC Clerk
Ingles Markets Inc
05.2017 - 04.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Streamlined inventory management for optimal stock levels and reduced waste.
Dairy Clerk
Ingles Markets Inc
01.2017 - 05.2017
- Trained new dairy clerks on rotation systems, product management and customer service.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Stayed current with present, seasonal and special promotions.
- Dealt with invoices and product rotations for all dairy products.
Cashier
Ingles Markets Inc
08.2014 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Cleaned front of the store, restrooms, trash, and returned all carts from outside.
Education
BBA - Accounting
Dalton State College
Dalton, GA12.2021
Skills
- Financial Benefit Calculations
- Policy Reviews
- Proficient in BAS, Navilink, and Fineos
- Microsoft Applications
- Short Term Disability Benefits
Websites
Timeline
Senior Financial Benefit Specialist
Unum Life Insurance
05.2023 - Current
Financial Benefit Specialist
Unum Life Insurance
12.2022 - 05.2023
Financial Benefit Specialist Trainee
Unum Life Insurance
02.2022 - 12.2022
Grocery Clerk
Ingles Markets Inc
02.2021 - 02.2022
Grocery Manager
Ingles Markets Inc
12.2020 - 02.2021
Grocery Manager
Ingles Markets Inc
04.2020 - 12.2020
Grocery Clerk
Ingles Markets Inc
09.2019 - 04.2020
Grocery Manager
Ingles Markets Inc
04.2019 - 04.2019
HBC Clerk
Ingles Markets Inc
05.2017 - 04.2019
Dairy Clerk
Ingles Markets Inc
01.2017 - 05.2017
Cashier
Ingles Markets Inc
08.2014 - 01.2017
BBA - Accounting
Dalton State College
Similar Profiles
Spencer SlasorSpencer Slasor
Customer Benefit Advisor at Unum Life InsuranceCustomer Benefit Advisor at Unum Life Insurance
Jessica BurrJessica Burr
Benefits Specialist at Unum Life InsuranceBenefits Specialist at Unum Life Insurance
Jasmia PearsonJasmia Pearson
Leave Specialist at Unum Life InsuranceLeave Specialist at Unum Life Insurance
Luke KohartLuke Kohart
Financial Representative / Benefit Specialist at Haycox Financial GroupFinancial Representative / Benefit Specialist at Haycox Financial Group
Alicia GregoryAlicia Gregory
Benefit Program Specialist - Senior at Richmond Department of Social ServicesBenefit Program Specialist - Senior at Richmond Department of Social Services