Haley Huxford
Summary
Dedicated, hardworking, and eager to learn with a background of over 3 years of experience in healthcare and over 5 years of working in varying customer service positions such as patient care, call centers, receptionist work, food service industry, data entry, and more.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ophthalmic Assistant
Southwestern Eye Center
Mesa , AZ
02.2024 - Current
- Assisted ophthalmologist with patient examinations, including taking and recording vital signs and medical history.
- Performed diagnostic tests such as visual acuity, tonometry, refraction, keratometry, pachymetry, A-scan ultrasonography, and fundus photography.
Certified Surgical Technologist
UNC Rex Healthcare
Raleigh , NC
07.2021 - 08.2023
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
- Monitored and assessed operating room conditions and patient and surgical team needs.
Data Entry Clerk
Blendtec
Orem , UT
09.2020 - 03.2021
- Contacted customers via phone or email to address data inquiries.
- Detected flaws in customer and account data, resolving issues and communicating with supervisors.
- Reviewed, corrected or deleted data, verifying customer and account information.
Receptionist
Vivint
Provo , UT
02.2018 - 01.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered and directed incoming calls using multi-line telephone system.
Education
Surgical Technology
Mountainland Applied Technology College
Lehi, UT04.2021
Associate of Science - General Studies
Brrigham Young Univeristy - Idaho
Rexburg, ID12.2016
Skills
- Verbal and Written Communication
- Attention to Detail
- Customer Needs Assessment
- Teamwork and Collaboration
- Time Management
- Complaint Resolution
- Records and Database Management
Certification
Certified Surgical Technologist
Licensed Massage Therapist
BLS Certified
Timeline
Ophthalmic Assistant
Southwestern Eye Center
02.2024 - Current
Certified Surgical Technologist
UNC Rex Healthcare
07.2021 - 08.2023
Data Entry Clerk
Blendtec
09.2020 - 03.2021
Receptionist
Vivint
02.2018 - 01.2020
Surgical Technology
Mountainland Applied Technology College
Associate of Science - General Studies
Brrigham Young Univeristy - Idaho
Certified Surgical Technologist
Licensed Massage Therapist
BLS Certified
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