Haley Hyde
Oak Ridge,TN
Summary
Detail-oriented and analytical Commercial Underwriter with 4+ years of experience in property and casualty insurance. Skilled in risk evaluation, policy binding, and broker/agent collaboration. Known for balancing precision with efficiency in high-volume environments while maintaining strong client relationships. Seeking to continue growing in the insurance industry where I can contribute underwriting expertise, problem-solving ability, and a commitment to professional excellence.
Overview
11
11
years of professional experience
Work History
New Business Commercial Underwriter
Wholesure
Oak Ridge, TN
10.2023 - Current
- - Evaluate and underwrite new and renewal commercial property and casualty submissions, ensuring alignment with company guidelines and profitability standards.
- - Analyze risks across multiple industries, applying endorsements, exclusions, and pricing adjustments to mitigate potential losses.
- - Collaborate directly with brokers and agents, gathering supplemental information, negotiating terms, and delivering competitive coverage options.
- - Balance speed and accuracy under tight deadlines, consistently meeting turnaround expectations.
- - Maintain detailed documentation of underwriting decisions and communications in internal systems.
- - Adapt quickly to changing market conditions, regulatory updates, and evolving underwriting procedures.
Underwriting Assistant/Technician
Appalachian Underwriters, Inc.
Oak Ridge, TN
03.2022 - 10.2023
- - Promoted from Underwriting Assistant to Underwriting Technician within 18 months based on performance.
- - Reviewed renewals for loss history, risk status changes, and compliance with underwriting guidelines.
- - Provided timely quotes and coverage recommendations to agents, ensuring clarity and alignment with client needs.
- - Proactively identified risk trends and proposed mitigation strategies to reduce exposure.
- - Assisted underwriters with workload management, contributing to successful team performance under high-volume demands.
- - Delivered consistent, accurate support to agents and brokers, reinforcing trust and long-term relationships.
Guest Service Representative
Fairfield Inn & Suites
Farragut, TN
04.2021 - 04.2022
- - Delivered excellent front-desk service in a high-volume hospitality environment, maintaining brand standards and customer satisfaction.
- - Handled reservations, billing, and conflict resolution with professionalism and efficiency.
Cashier / Crew Member
Chipotle Mexican Grill
Oak Ridge, TN
09.2015 - 02.2016
- - Maintained a positive guest experience in a fast-paced environment, processing transactions and preparing food with accuracy.
Education
High School Graduate - undefined
Skills
- - Insurance Expertise: Property & Casualty Underwriting, Risk Assessment, Policy Quoting & Binding, Renewal Review, Agent & Broker Relations, Underwriting Documentation, Coverage Analysis
- - Technical Tools: Microsoft Excel, Outlook, Word; Multi-line Phone Systems; Policy Management Systems (experience varies by employer)
- - Professional Strengths: Analytical Thinking, Attention to Detail, Adaptability, Clear Communication, Customer Service, Deadline Management
- - Other Experience: Office Management, Cash Handling, Hospitality Service
Timeline
New Business Commercial Underwriter
Wholesure
10.2023 - Current
Underwriting Assistant/Technician
Appalachian Underwriters, Inc.
03.2022 - 10.2023
Guest Service Representative
Fairfield Inn & Suites
04.2021 - 04.2022
Cashier / Crew Member
Chipotle Mexican Grill
09.2015 - 02.2016