Haley Johnson

My experience in this job taught me a lot about the importance of a strong rapport with clients, allowing me to hone my communication skills, and gain confidence when speaking with others. It also helped me learn how to effectively handle conflict.

• Negotiated and collected outstanding debts from delinquent customers.
• Utilized effective communication skills to establish rapport with debtors, facilitating successful payment arrangements
• Maintained accurate records of all collection activities, ensuring compliance with regulatory requirements
• Resolved customer inquiries regarding their debts in a professional and timely manner, providing clear explanations of outstanding balances and payment options available

I worked at Minuteman Press for almost 2 years. I worked to establish and build customer relationships, in order to ensure ongoing sales. I handled customer intake, sales, and other administrative duties.

• I used my knowledge about the product to effectively make sales. I always made it a priority to provide the best product to the customer.