Haley Jones
Buford,GA
Summary
Dynamic operations leader with a proven track record at Burn Boot Camp, specializing in efficiency optimization and customer support. Successfully implemented innovative strategies that enhanced productivity and reduced costs. Adept at inventory control and budgeting, while fostering strong client relationships through exceptional communication and analytical skills. Passionate about driving operational excellence and team success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager
Burn Boot Camp
Marietta, GA
07.2020 - Current
- Supported practice operations by scheduling appointments and instituting process improvements to streamline Gym operations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments with Franchise Partners
- Collaborated with Ownership and Parent Company team on long-term strategic planning initiatives for the organization.
- Assessed system performance metrics and identified areas for improvement in network operations center operations.
- Resposible for staff scheduling and management including employee reviews, ongoing training programs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and executed strategies to achieve sales and member retainment goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Hairstylist
Self Employed Web
Buford, GA
01.2008 - Current
- Oversight of pricing structure and suite of services for adaptable on-site & traveling (in-home) service
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Services including, but not limited to, shampooing, cutting, coloring (single and multi-process), updo's, and extensions.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pursue Continuing Education and training to stay up to date with new trends and techniques.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Education
Masters of Cosmetology -
Paul Mitchell The School
Alpharetta, GA01-2009
Skills
- Efficiency optimization
- Analytical skills
- Inventory control and budgeting
- Customer support expertise
- Project coordination
Accomplishments
- Operations Manager of the Month - March 2024 (Out of 450+ locations Nationwide)
- Color Specialist (Hairstylist)
Certification
- CPR Certified
- Master of Cosmetology License (Georgia)
References
References available upon request.
Timeline
Operations Manager
Burn Boot Camp
07.2020 - Current
Hairstylist
Self Employed Web
01.2008 - Current
Masters of Cosmetology -
Paul Mitchell The School
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