Haley Jones
Pinson
Summary
Operations-driven leader with 3 years of experience leading field teams and overseeing maintenance operations in regulated environments, complemented by 8 years of executive-level administrative and operational support to senior leadership. Proven ability to manage workflow execution, ensure compliance and maintain organized efficient systems that support departmental performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Verizon Wireless
Trussville
09.2025 - 02.2026
- Build and maintain strong customer relationships by delivering personalized, easy-to understand mobile and technology solutions tailored to individual needs.
Drive sales performance through consultative selling, consistently working toward and exceeding monthly sales goals. - Ranked Top 3 Sales Representative in the Birmingham District during the third month with the company, demonstrating rapid growth, product mastery, and strong customer engagement.
- Managed inventory, merchandising, and compliance with company procedures to support efficient store operations.
Field Operations Manager
Enviro Management Company, Inc.
Birmingham
11.2021 - 12.2024
- Supervised field technicians and operators responsible for wastewater systems, pumps, and environmental control equipment across all client sites.
- Managed fleet operations using Verizon Connect (Fleetmatics Work), overseeing GPS vehicle tracking, technician dispatch, and digital work order management to improve efficiency and reduce downtime.
- Dispatched and scheduled daily service routes for field technicians, balancing workload distribution and maximizing fleet utilization.Managed digital work orders and job documentation to ensure accurate service tracking, completion verification, and performance accountability.
- Analyzed vehicle movement and job data to reduce downtime, improve response times, and support preventative maintenance planning.
Executive Assistant
Enviro Management Company, Inc.
Birmingham
11.2016 - 12.2024
- Acted as a key point of contact among clients, ADEM officials, external executives, employees, and other partners to build strong working relationships and support environmental objectives.
- Coordinated communication among departments, clients, and regulatory agencies to strengthen partnerships and enhance compliance with environmental strategies.
- Supported preparation of invoices, purchase orders, and documentation to streamline daily business operations.
- Developed organized filing systems to facilitate quick and easy retrieval of information.
Education
Associate of Applied Science - Business Administration And Office Technology
Bevill State Community College
Sumiton, AL05-2016
Skills
- Account management
- Advanced proficiency in Microsoft Excel, Word & Data Systems (10 years)
- Work order systems
- Maintenance coordination
- Fleet management
Certification
Certified Environmental Specialist
Timeline
Retail Sales Specialist
Verizon Wireless
09.2025 - 02.2026
Field Operations Manager
Enviro Management Company, Inc.
11.2021 - 12.2024
Executive Assistant
Enviro Management Company, Inc.
11.2016 - 12.2024
Associate of Applied Science - Business Administration And Office Technology
Bevill State Community College