Atif Rafi
Verizon Wireless
Sachse,US
2
Languages
18
years of professional experience
An extraordinary individual that consistently achieved company sales quotas and increases team morale by promoting team unity. Excel in a fast paced, deadline driven environment that is team oriented. A Retail Sales Consultant, who works well with others, yet thrives on personal sales achievements.
Work History
Retail Sales Specialist
3 Years 8 Months- Delivered exemplary customer service by actively listening to clients’ needs and providing tailored solutions, resulting in increased store NPS
- Achieved and consistently exceeded sales targets, contributing to growth in small-to-medium business accounts through strategic upselling and relationship building
- Managed cash operations and inventory processes efficiently, ensuring accurate financial reporting and minimizing discrepancies, which improved overall operational effectiveness
- Recognized for outstanding performance with multiple awards for sales excellence and customer service
Retail Sales Consultant
9 Years- Develop and attain customer service and sales objectives for the store, and sell all products and services offered by the company
- Meet all sales objectives
- Handle all administrative aspects of the sales including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filling the completed orders
- Maintain a strong knowledge of all services and inquiries from customers
- Educated and engaged customers through product demonstrations
- Provide efficient, courteous customer service and assist all aspects of product offering and service
- Ensure an extraordinary customer experience
Sales Consultant
4 Years 9 Months- Oversee sales, operations, and accountable for large sums of cash equivalents
- Offered products and services in a way that best suits the customer's needs
- Strategically emphasized on customer service and retention while still pursuing growth opportunities
- Oversee business activities that included but are not limited to calling, visiting, existing and new customers for growth opportunities
- Conducted road shows monthly to achieve monthly goals
- Achieved monthly referral goals on a timely basis
- Spend most of time on the sales floor to ensure efficient, courteous handling of customers requests, including sales, billing/service problem resolution, and bill payments
- Making invoices daily, monitoring daily deposits and cash handling for company accounts
Retail Sales
10 Months- Customer service
- Cash Handling
- Opening and closing duties
- Merchandise display
- Inventory count
Education
Associates in Arts
Skills
Sales
Team Leadership
Inventory Management
Business Development
Product Demonstrations
Sales Strategy
Multitasking
Customer Service
Cash Handling
Microsoft Office
Account Management
Retail Operations
Customer Retention
Organization
Personal Information
Title: Retail Sales Specialist
Accomplishments
- Retail Sales • Consultative Selling • Customer Service • Business Account Sales • Upselling & Cross-Selling • Customer Retention • Sales Goals & KPIs • Cash Handling • Inventory Management • Product Demonstrations • Microsoft Office • Team Collaboration • Multitasking • Problem Resolution
Languages
Urdu
Full Professional
Hindi
Full Professional
Timeline
Retail Sales Specialist
Verizon Wireless
10.2022 - 06.2026Read More
Retail Sales Consultant
AT&T Mobility
10.2013 - 10.2022Read More
Sales Consultant
Cotton & Else INC
01.2009 - 10.2013Read More
Retail Sales
Sloan’s
05.2008 - 03.2009Read More
Broward Community College
Associates in Arts
Read More