Haley Keener
Lincolnton,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dominos's Pizza
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Crew Shift Leader
3 Reasons Enviormental
08.2020 - 12.2021
- Supervised team members and oversaw effective and efficient completion of job duties.
- Distributed necessary tasks and duties during each shift.
- Trained new staff in proper cleaning techniques and use of cleaning equipment, improving team efficiency.
- Handled equipment, chemicals, and materials properly and with caution.
Education
High School Diploma -
Bandys High School
Catawba, NC05.2020
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Schedule oversight
- Google Drive
- Teamwork and Collaboration
- Computer Skills
- Multitasking Abilities
- Problem-Solving
- Time Management
- Hiring and Training
Timeline
Assistant Manager
Dominos's Pizza
06.2022 - Current
Crew Shift Leader
3 Reasons Enviormental
08.2020 - 12.2021
High School Diploma -
Bandys High School
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