Haley Kellar

I work at Chili's currently as a food runner and this calls for plating food and making sure it gets out in a timely manner. This also includes keeping the line tidy and clean. A big part of my job is making sure that the customers are satisfied and happy.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Completed daily side work and opening and closing duties without fail.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.

• Backed up servers by checking on tables and retrieving items for guests.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Promoted business loyalty by fostering positive customer relationships.
• Completed daily side work and opening and closing duties without fail.

As a hostess at the Crossings, I was the first face they saw when walking in. It was important to have a smile and positive energy when greeting customers. As I hostess, my job entailed, rolling silverware, making reservations, answering phone calls and taking down to-go orders. I also had to make sure the area around me was clean and organized at all times.

• Learned and adapted quickly to new technology and software applications.
• Strengthened communication skills through regular interactions with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.