Haley Lannen
Pinehurst,ID
Summary
Results-oriented professional with a focus on optimizing daily operations and enhancing customer engagement. Expertise in staff management, time management, and attention to detail, contributing to improved workflow and increased brand awareness.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Manager, Barista
The Beanery
Kellogg
06.2018 - 05.2026
- Led team in crafting high-quality espresso beverages and specialty drinks.
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Cleaned counters, machines, utensils, and seating areas daily.
- Used POS system to accurately enter orders and process payments.
- Fostered positive relationships with customers, increasing loyalty and repeat business.
Owner
Elsie Ray Clothing Co LLC
Kellogg, ID
05.2023 - 03.2026
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Oversaw daily operations, ensuring efficient workflow and high-quality products.
- Managed inventory levels, optimizing stock turnover and minimizing waste.
- Established strong vendor relationships to secure favorable pricing and terms.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Education
Associate of Arts - Early Childhood Education
Central Oregon Community College
Bend, OR2015
High School Diploma -
Kellogg High School
Kellogg, ID2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Shift scheduling
- Marketing
- Attention to detail
- Multitasking
- Patience and empathy
Timeline
Owner
Elsie Ray Clothing Co LLC
05.2023 - 03.2026
Manager, Barista
The Beanery
06.2018 - 05.2026
Associate of Arts - Early Childhood Education
Central Oregon Community College
High School Diploma -
Kellogg High School