Haley Martinez
Battle Creek
Summary
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
2
2
years of professional experience
Work History
Barista
Serendipity & The Brew
09.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista
Biggby
05.2023 - 04.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Education
Associate of Science -
Kellogg Community College
Battle Creek, MIHigh School Diploma -
Pennfield High School
Battle Creek, MI06-2025
Skills
- Safe food handling practices
- Exceptional customer service
- Professional demeanor
- Clear communication
- Retail management
- Up-selling
- Team player
- Active listener
- Basic math
- Conflict mediation
- Hospitality and accommodation
- Inventory management
- Speedy and efficient
- Problem-solving
Timeline
Barista
Serendipity & The Brew
09.2024 - Current
Barista
Biggby
05.2023 - 04.2024
Associate of Science -
Kellogg Community College
High School Diploma -
Pennfield High School
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