Haley Matheney
New Concord,OH
Summary
I am an energetic and motivated recent graduate with foundational experience in customer service, management, and patient care. I demonstrate a strong ability to learn, adapt, and contribute to team success. I am extremely compassionate about the healthcare industry and want to be able to make a difference for this corporation.
Overview
6
6
years of professional experience
Work History
Certified Mastectomy Fitter
Genesis Healthcare System
Zanesville, Ohio
01.2023 - Current
- Assessed and evaluated patient's body type, medical history and lifestyle to determine suitable mastectomy products.
- Provided personalized fitting services for post-mastectomy garments and prostheses.
- Educated patients on the use of breast forms, bras and other related items.
- Maintained accurate records of patient information, needs and preferences.
- Worked closely with doctors, nurses and other healthcare professionals to ensure quality service delivery.
- Responded promptly to customer inquiries through telephone calls, emails or online chats.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Secretary
J.E Matheney Trucking
Norwich, Ohio
01.2021 - Current
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets using Microsoft Office applications
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed payroll for employees weekly, ensuring accuracy of pay and deductions.
Home Health Aide
Elite Home Health Care
Zanesville , Ohio
01.2019 - 01.2020
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Education
Bachelor of Science - Communication Studies
Ohio University Zanesville
Zanesville, Ohio01-2023
Bachelor of Science - Applied Management
Ohio University Zanesville
Zanesville, Ohio01-2023
High School Diploma -
John Glenn High School
New Concord, OH05-2019
Skills
- Punctual and Dependable
- Interpersonal Communication
- Strong Work Ethic
- HIPAA Compliance
- Healthcare knowledge
- Experience with Epic, Word, and Excel
- Adaptability
Timeline
Certified Mastectomy Fitter
Genesis Healthcare System
01.2023 - Current
Secretary
J.E Matheney Trucking
01.2021 - Current
Home Health Aide
Elite Home Health Care
01.2019 - 01.2020
Bachelor of Science - Communication Studies
Ohio University Zanesville
Bachelor of Science - Applied Management
Ohio University Zanesville
High School Diploma -
John Glenn High School