Haley McAninch
Summary
Dedicated professional excelling in challenging work environments with a strong focus on timely task completion. Currently pursuing a bachelor's degree in accounting through online classes at the University of the Cumberlands, enhancing expertise in the field. Proven ability to set high expectations and achieve excellence in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Clerk
XBP GLOBAL
Mount Vernon
04.2025 - Current
- Facilitated retirement benefits access for veterans by managing Social Security processes effectively.
- Verified and entered veterans' Social Security numbers into VA's information system (VBMS) to ensure accurate benefit delivery.
- Maintained compliance with HIPAA and other regulations while handling sensitive data.
- Resolved discrepancies in digital records to uphold data integrity and reliability.
- Processed required files hourly to meet productivity benchmarks, contributing to overall service efficiency.
CASHIER
Kroger
Danville
06.2024 - 04.2025
- Greeted customers warmly to create a friendly shopping atmosphere.
- Greeted customers warmly, fostering a friendly shopping atmosphere.
- Assisted customers at self-checkout, resolving scanning errors and payment issues to improve transaction satisfaction.
- Efficiently scanned and bagged items, ensuring transaction accuracy.
- Maintained clean, organized workspace to support hygiene and facilitate efficient customer interactions.
- Regularly sanitized conveyor belts, checkout counters, and self-checkout stations.
- Restocked bags and supplies promptly to guarantee customers had necessary items.
- Addressed spills and messes quickly to prevent accidents and maintain a safe environment.
CERTIFIED TRAINER
Fazoli's
Danville
04.2023 - 05.2024
- Greeted guests upon arrival, delivering personalized service and ensuring accurate order intake to enhance overall experience.
- Ensured order accuracy by reading back requests to guests, enhancing overall satisfaction.
- Monitored tables regularly to proactively address guest needs and enhance satisfaction.
- Cultivated a welcoming environment by promoting positivity among guests and team members.
- Handled drive-thru orders promptly, ensuring timely service.
Education
BACHELOR OF SCIENCE - Accounting
University of The Cumberlands
Williamsburg, KYSkills
- Document management
- Data entry
- Database management
- File maintenance
- Information confidentiality
- Attention to detail
- Record keeping
- Time management
- Problem-solving
- Team collaboration
- Work ethic
- Customer service
Certification
- Food Handler Certification
- TestOut Pro Certified: Microsoft Office Essentials
Timeline
General Clerk
XBP GLOBAL
04.2025 - Current
CASHIER
Kroger
06.2024 - 04.2025
CERTIFIED TRAINER
Fazoli's
04.2023 - 05.2024
BACHELOR OF SCIENCE - Accounting
University of The Cumberlands