Haley McCloskey
Stow,OH
Summary
Driven by a results-focused approach, I leveraged teamwork and multitasking skills at Oriana House Inc. to enhance program coordination and client rapport, significantly streamlining operations. At Acme Fresh Market, my leadership in maintaining food safety and managing customer service disputes fostered increased loyalty and operational efficiency, showcasing my ability to drive positive outcomes in challenging environments. I am seeking to maintain a full-time position that offers professional challenges utilizing my different skills.
Overview
7
7
years of professional experience
Work History
Program Assistant
Oriana House Inc.
08.2022 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through positive practices, fostering ongoing positive communication daily
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Oriana House program and associated activities.
Bakery Manger
Acme Fresh Market
02.2022 - 07.2022
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
Customer Service Representative
Acme Fresh Market
06.2017 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Criminal Justice
Stark State College
Canton, OH05.2023
High School Diploma -
Ellet High School
Akron, OH06.2019
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Data Entry
- Scheduling Management
- Problem Solving
- Leadership
- Progress Tracking
- Report Writing
- Logging
- Documenting and Record Keeping
Timeline
Program Assistant
Oriana House Inc.
08.2022 - Current
Bakery Manger
Acme Fresh Market
02.2022 - 07.2022
Customer Service Representative
Acme Fresh Market
06.2017 - 02.2022
Associate of Arts - Criminal Justice
Stark State College
High School Diploma -
Ellet High School
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