Summary
Overview
Work History
Education
Skills
Timeline
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Haley McCollin

Charleston,SC

Summary

Extroverted and experienced high-end Restaurant Server with highly developed time management skills. Passionate to deliver utmost hospitality while having fun. Significant serving, kitchen and bar knowledge, and dedicated to the continual upkeep of deep menu familiarity for the purpose of facilitating optimal dining experience.

Overview

4
4
years of professional experience

Work History

Server/Hostess/Expo

Kiawah Island Clubhouse
02.2024 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
  • Prioritized orders and assisted in final dish preparation, ensuring accuracy and presentation and worked very mindfully of any allergies or dietary restrictions
  • With excellent communication and organizational skills, maintained fast service and handled customer complaints

Server

The Brickyard Restaurant And Ale House
05.2023 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Texas Roadhouse
02.2021 - 03.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server/Bartender

The Village Tavern
05.2020 - 11.2022
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Trident Technical College
Charleston, SC
03.2024 - 3 2026

High School Diploma -

Central Mountain High School
Mill Hall, PA
06.2021

Skills

  • Point Of Sale Systems
  • Arithmetic
  • Upselling
  • Memorization
  • Friendliness & Personability
  • Written & Verbal Communication Skills
  • Collaborative & Interpersonal Skills
  • Time Management
  • Physical Stamina & Strength
  • Building customer connections
  • Problem solving
  • Easily adaptable & Open Minded
  • Improving Customer Experience

Timeline

Trident Technical College
03.2024 - 3 2026

Server/Hostess/Expo

Kiawah Island Clubhouse
02.2024 - Current

Server

The Brickyard Restaurant And Ale House
05.2023 - 01.2024

Server

Texas Roadhouse
02.2021 - 03.2023

Server/Bartender

The Village Tavern
05.2020 - 11.2022

High School Diploma -

Central Mountain High School

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Haley McCollin