Leila Watters
Orinda,CA
Summary
Motivated and customer-focused University of Colorado-Boulder Sophomore with a track record of delivering excellent customer service, adept problem-solving skills in technology, and a strong ability to work efficiently. Seeking a job to contribute to a dynamic working environment.
Overview
6
6
years of professional experience
Work History
Hostess/Food Runner/Expo
Revel Kitchen and Bar
Danville, California
12.2021 - Current
- Company Overview: Restaurant
- As a hostess at Revel, it is my responsibility to seat guests while also booking reservations, answering the phone, and managing the floor on the restaurant's Ipad
- As a food runner, it is my job to run food to its corresponding table
- As an Expo, it is my job to run the food line and make sure all the plates are clean and correct before going to their tables
- Contact: Frederic Zerah - Cellphone (925-222-1012)
Servers Assistant
Cocina Hermanas
Danville, California
02.2021 - 08.2021
- Company Overview: Locally owned Mexican restaurant
- As a Servers Assistant at Cocina Hermanas it was my job to greet tables with water and chips, run food, and bus dishes
- This job has really taught me how to provide good customer service and how to be patient even when it can be difficult
- In addition to that, the pace at Cocina Hermanas was usually pretty fast, working there has taught me how to move at a quick pace and not waste time
- Contact: Mike Montanino - Cellphone: (925-786-6758)
Cashier
Orinda Hardware
Orinda, California
05.2020 - 12.2020
- Company Overview: Family owned hardware store
- As an employee at Orinda Hardware, it was my job to cashier, greet customers at the door, and help customers find what they were looking for
- Working at Orinda Hardware taught me how to work well with customers and be a good problem solver
- Contact: Manuel Ortise - Cellphone: (925-391-6875)
Technology Support/Data Entry
Pierce Washington
San Francisco
05.2019 - 08.2020
- Company Overview: Software and CPQ commerce consulting company
- For two summers, I have been working for Pierce Washington
- The job mostly consisted of setting up Apple computers for new employees, solving technical problems, and as a separate task, entering data for the company's analyst
- Contact: Ryan Akky - Cellphone (925-255-7449)
Education
Associate of Science - Strategic Communications
University of Colorado At Boulder
Boulder, CO08-2026
High School -
Carondelet High School
ConcordSkills
- Complaint Handling
- Seating coordination
- Dining area maintenance
- Server Support
- Food Running
- Dining room management
- Reservations Management
- Guest complaint resolution
- Exceptional communication
- Greeting guests
- Menu presentation
- Guest Relations
- Phone Etiquette
- Point of sale systems
- Safe Food Handling
- Menu knowledge
Personal Information
Age: 20
References
References available upon request.
Timeline
Hostess/Food Runner/Expo
Revel Kitchen and Bar
12.2021 - Current
Servers Assistant
Cocina Hermanas
02.2021 - 08.2021
Cashier
Orinda Hardware
05.2020 - 12.2020
Technology Support/Data Entry
Pierce Washington
05.2019 - 08.2020
Associate of Science - Strategic Communications
University of Colorado At Boulder
High School -
Carondelet High School
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