Rachel Blackmon
LEANDER,TX
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess, Expo, Food Runner
The Grove Wine Bar And Kitchen
06.2018 - 08.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX12.2023
Skills
- Complaint Handling
- Customer Service
- Guest Complaint Resolution
- Guest Engagement
Timeline
Hostess, Expo, Food Runner
The Grove Wine Bar And Kitchen
06.2018 - 08.2020
Bachelor of Arts - Psychology
Texas State University
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