Summary
Overview
Work History
Education
Skills
Timeline
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HALEY MCCORMICK

Rantoul,IL

Summary

Professional with strong background in intensive case management. Adept at building collaborative relationships and driving positive outcomes in complex situations. Skilled in crisis intervention, client advocacy, and resource coordination. Reliable and adaptable team player, focused on achieving impactful results.

Overview

6
6
years of professional experience

Work History

Intensive Case Manager

C-U at Home
01.2024 - Current
  • Works primarily with women in the C-U at Home women’s mid-barrier shelter offering intensive case management services to those who are homeless as well as coming out of addiction. Helps secure essential services such as medical care, substance abuse treatment, and mental health services for clients facing barriers. Ensures continuity of care during crisis situations by coordinating emergency services, assessing risk factors, and creating safety plans for vulnerable clients. Maintains accurate documentation of case activities, ensuring compliance with agency policies and legal requirements.

Refugee Services Intensive Case Manager

Catholic Charities Dallas
02.2022 - 12.2022
  • Worked with refugees and asylum seekers who were in need of intensive year long case management. Specifically assisted clients in obtaining SNAP, WIC, government phones, housing, enrolling in school, navigating local resources, mental health referrals, and more. Conducted bi-weekly psychosocial support groups with refugee groups with the goal of assisting with culture shock and cultural education. Improved community resources access for clients through effective collaboration with local service providers. Conducted community outreach presentations to raise awareness of available services and forge partnerships with local organizations. Maintained accurate documentation of case activities, ensuring compliance with agency policies and legal requirements.

Disaster Relief Project Manager

Catholic Charities Dallas
10.2021 - 02.2022
  • Managed a team of 17-20 case managers to achieve the disbursement of COVID relief funds to the city of Plano. Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals. Prepared detailed monthly reports on project status for the city of Plano, ensuring transparency and alignment with objectives. Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes. Reported regularly to managers on project budget, progress, and technical problems.

Disaster Case Manager

Catholic Charities Dallas
03.2021 - 10.2021
  • Managed a complex caseload of over 70 clients while maintaining high levels of organization and attention-to-detail throughout the process. Disbursed funds on behalf of clients for rental and utility assistance. Provided emotional support to clients during crisis situations, demonstrating empathy and professionalism under challenging circumstances. Maintained updated knowledge of available disaster assistance programs and eligibility requirements in order to provide accurate guidance to clients.

Practicum - Social Work

Cox Medical Center - North
08.2019 - 05.2020
  • Completed intake assessments for patients being admitted onto the senior adult psychiatric unit. Managed discharge planning for patients as well as regularly coordinating with other local government and human services agencies to ensure patients had housing as well as their basic needs being met. Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Master's Degree - Social Work

Grand Canyon University
Phoenix, AZ
06-2025

Bachelor's Degree - Social Work

Evangel University
Springfield, MO
12.2020

Skills

  • Individualized service planning
  • Client advocacy
  • Team collaboration
  • Conflict resolution
  • Documentation and reporting
  • Case needs assessment

Timeline

Intensive Case Manager

C-U at Home
01.2024 - Current

Refugee Services Intensive Case Manager

Catholic Charities Dallas
02.2022 - 12.2022

Disaster Relief Project Manager

Catholic Charities Dallas
10.2021 - 02.2022

Disaster Case Manager

Catholic Charities Dallas
03.2021 - 10.2021

Practicum - Social Work

Cox Medical Center - North
08.2019 - 05.2020

Master's Degree - Social Work

Grand Canyon University

Bachelor's Degree - Social Work

Evangel University

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HALEY MCCORMICK