Haley Mohr
New Lebanon
Summary
Dynamic and goal-oriented professional with a proven track record at Dicks Sporting Goods, excelling in customer service and store maintenance. Skilled in cash handling and building customer loyalty, I effectively foster positive relationships, ensuring an exceptional experience while maintaining a clean and organized work environment.
Overview
4
4
years of professional experience
Work History
Apparel Sales Associate
Dicks Sporting Goods
06.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to ensure store cleanliness and optimal stock levels.
- Engaged customers through effective communication, fostering positive relationships and loyalty.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Seasonal Housekeeper
Koa Campgrounds
04.2025 - 08.2025
- Maintained cleanliness and organization of designated areas, ensuring compliance with health and safety standards.
- Assisted in training new staff on cleaning procedures and best practices for optimal efficiency.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Seasonal Cashier
TNT Fireworks
06.2025 - 07.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Balanced cash register at the end of shifts to ensure accurate financial reporting.
- Collaborated with team members to optimize workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Crew Trainer
McDonald's
03.2022 - 06.2023
- Trained new crew members on operational procedures and customer service standards.
- Coordinated daily shift activities to ensure efficient workflow and optimal team performance.
- Implemented best practices for food preparation and service, improving overall quality standards.
- Set positive example for team members by providing high-quality, efficient service.
- Safely handled and served food to every customer.
Education
High School Diploma -
Dixie High School
New Lebanon, OHBachelor of Science - Biology
University of Cincinnati
Cincinnati, OH05-2029
Skills
- Goal-oriented mindset
- Store maintenance
- Upselling strategies
- Customer service
- Problem-solving
- Honest and dependable
- Cash handling
- Building customer loyalty
Timeline
Seasonal Cashier
TNT Fireworks
06.2025 - 07.2025
Seasonal Housekeeper
Koa Campgrounds
04.2025 - 08.2025
Apparel Sales Associate
Dicks Sporting Goods
06.2023 - Current
Crew Trainer
McDonald's
03.2022 - 06.2023
High School Diploma -
Dixie High School
Bachelor of Science - Biology
University of Cincinnati
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