Haley Murrow
Manhattan,KS
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems. Deliver high-impact solutions in fast-paced environments and adapts to changes quickly. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Looking to expand her knowledge and to grow her career.
Overview
6
6
years of professional experience
Work History
Universal Banker
Sunflower Bank
Manhattan , KS
2023.01 - 2024.07
- Assisted with training new staff members when necessary.
- Provided comprehensive advice on a range of banking products including loans, mortgages, savings accounts, investments and insurance.
- Analyzed customer's financial situations to determine the best options for meeting their needs.
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
Universal Banker
Community National Bank & Trust
Seneca , KS
2022.06 - 2024.01
- Assisted customers with online banking setup and troubleshooting issues.
- Sold, upsold and cross-sold products to bank customers to achieve revenue targets.
- Aided with staffing shortages and exchanged knowledge with other branches by traveling to different locations.
- Achieved expertise in handling multiple account openings including checking, savings, business, and HSA/IRA.
Bank Teller
Gerard National Bank
Holton , KS
2020.05 - 2021.09
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Followed strict compliance guidelines when completing financial transactions for customers.
Waitress
Dinner Bell Cafe
Wetmore , KS
2018.05 - 2021.07
- Prepared checks accurately and processed payments promptly.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Excelled in multitasking while performing various responsibilities such as table bussing, drink and dessert preparation, order taking, and payment handling.
Education
High School Diploma -
Wetmore High School
Wetmore, KS2022-05
Skills
- Financial Advising
- Document Preparation
- Customer Needs Assessment
- New Account Setup
- Bank Sales
- Due Diligence
Timeline
Universal Banker
Sunflower Bank
2023.01 - 2024.07
Universal Banker
Community National Bank & Trust
2022.06 - 2024.01
Bank Teller
Gerard National Bank
2020.05 - 2021.09
Waitress
Dinner Bell Cafe
2018.05 - 2021.07
High School Diploma -
Wetmore High School
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