Haley Ochieng
Wichita,KS
Summary
Productive Bakery Clerk with 1 year of hands-on experience preparing baked goods and taking and filling customer orders in busy, fast-paced bakery. Welcoming and customer-oriented individual commended for providing prompt and courteous to customers. Comfortable using commerical cutlery and operating scales and ovens.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Dillions
Wichita, KS
09.2022 - Current
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Verified that all products were labeled with correct pricing information.
- Received incoming shipments of ingredients and supplies for baking operations.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
- Maintained accurate records of inventory levels throughout the day including tracking sales numbers for each item sold.
- Ensured compliance with health department regulations regarding sanitation practices within the bakery area.
- Provided excellent customer service to foster satisfaction and loyalty.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Personalized cakes by writing desired words or adding other customizations.
Education
Bachelor of Arts - Clinical Psychology
Wichita State University
Wichita, KS05-2026
Skills
- Bakery Equipment Knowledge
- Performance Improvement
- Food Safety Understanding
- Customer Service
- Work Prioritization
- Surface Cleaning
- Teamwork And Collaboration
- Inventory Counts
- Product Stocking
Affiliations
- Playing different instruments
- Studying at school
Accomplishments
- Award for volleyball
- Honor roll
References
References available upon request.
Timeline
Bakery Clerk
Dillions
09.2022 - Current
Bachelor of Arts - Clinical Psychology
Wichita State University
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