Sandra Tavares
Fall River,MA
Summary
Driven and meticulous Bakery Clerk with a proven track record at Costco, enhancing product sales through expert bakery display arrangement and exceptional customer service. Skilled in food preparation and safety, coupled with a talent for fostering customer loyalty through attentive service. Excelled in team training, contributing to a positive and efficient work environment.
Overview
14
14
years of professional experience
Work History
Bakery Clerk
Costco
12.2018 - Current
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
Food Service Worker
Market Basket
03.2011 - 12.2018
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Learned other teammates' work tasks to train as backup.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Greeted customers and answered inquiries regarding menu items and specials.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma - 264819
Cornerstone Christian Correspondence School
Georgia 11.2022
Skills
- Customer Service
- Food Preparation
- Bakery equipment knowledge
- Food handling safety
- Customer Satisfaction
- Punctual and Reliable
- Cleanliness standards
- Menu Memorization
- Stocking and Shelving
- Telephone Etiquette
- Customer inquiries
- Food Safety
- Workplace Safety
- Special order handling
- Phone Etiquette
- Quality Assurance
- Customer Needs Assessment
- Product Rotation
- Bakery display preparation
- Food Running
- Supply Ordering
- Bakery equipment operation
- Baking assistance
- Friendly and Helpful
- Reliable and Responsible
- Creative Thinking
- Attention to Detail
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Hospitality service expertise
- Inventory Control
Languages
Portuguese
Native or Bilingual
Timeline
Bakery Clerk
Costco
12.2018 - Current
Food Service Worker
Market Basket
03.2011 - 12.2018
High School Diploma - 264819
Cornerstone Christian Correspondence School