Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Tavares

Fall River,MA

Summary

Driven and meticulous Bakery Clerk with a proven track record at Costco, enhancing product sales through expert bakery display arrangement and exceptional customer service. Skilled in food preparation and safety, coupled with a talent for fostering customer loyalty through attentive service. Excelled in team training, contributing to a positive and efficient work environment.

Overview

14
14
years of professional experience

Work History

Bakery Clerk

Costco
12.2018 - Current
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.

Food Service Worker

Market Basket
03.2011 - 12.2018
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Learned other teammates' work tasks to train as backup.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Developed and maintained positive relationships with customers to enhance service.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma - 264819

Cornerstone Christian Correspondence School
Georgia
11.2022

Skills

  • Customer Service
  • Food Preparation
  • Bakery equipment knowledge
  • Food handling safety
  • Customer Satisfaction
  • Punctual and Reliable
  • Cleanliness standards
  • Menu Memorization
  • Stocking and Shelving
  • Telephone Etiquette
  • Customer inquiries
  • Food Safety
  • Workplace Safety
  • Special order handling
  • Phone Etiquette
  • Quality Assurance
  • Customer Needs Assessment
  • Product Rotation
  • Bakery display preparation
  • Food Running
  • Supply Ordering
  • Bakery equipment operation
  • Baking assistance
  • Friendly and Helpful
  • Reliable and Responsible
  • Creative Thinking
  • Attention to Detail
  • Building Customer Loyalty
  • Strong Communication and Interpersonal Skills
  • Customer Assistance
  • Hospitality service expertise
  • Inventory Control

Languages

Portuguese
Native or Bilingual

Timeline

Bakery Clerk

Costco
12.2018 - Current

Food Service Worker

Market Basket
03.2011 - 12.2018

High School Diploma - 264819

Cornerstone Christian Correspondence School
Sandra Tavares