Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley Ouellette

Melbourne

Summary

Dynamic Dispute Analyst with a proven track record at Medical Data Systems Inc, adept at utilizing advanced data analysis tools to resolve complex billing disputes. Recognized for effective communication and time management skills, I streamline processes and enhance team collaboration, driving efficiency in dispute resolution and training initiatives.

Overview

7
7
years of professional experience

Work History

Dispute Analyst

Medical Data Systems Inc
07.2024 - 05.2025
  • Analyzed complex medical billing disputes to identify root causes and facilitate resolution
  • Collaborated with cross-functional teams to streamline dispute resolution processes
  • Utilized advanced data analysis tools to track and report on dispute trends
  • Developed training materials for new hires on dispute management protocols

Dental Assistant

Pristine Endodontics
03.2020 - 07.2022
  • Assisted in patient preparation and management during endodontic procedures.
  • Operated dental equipment and maintained sterilization protocols for optimal safety.
  • Managed patient records and scheduling, ensuring efficient office operations.
  • Supported dentists with diagnostic procedures and treatment planning accuracy.

Receptionist

A Mother;s Touch Movers
06.2018 - 03.2020
  • Greeted visitors warmly, ensuring a positive first impression of the organization.
  • Managed multi-line phone system, directing calls to appropriate personnel efficiently.
  • Scheduled appointments and maintained accurate calendar records for staff members.
  • Assisted in maintaining office supplies inventory, ensuring availability for daily operations.

Education

Associate of Science - Funeral Services Management

Saint Petersburg College
Saint Petersburg, FL
05-2027

Skills

  • Microsoft Office
  • Microsoft Excel
  • Time management abilities
  • Banking
  • Transaction monitoring
  • Chargeback handling
  • Effective communication
  • Social perceptiveness
  • Credit card operations
  • Crisis intervention

Timeline

Dispute Analyst

Medical Data Systems Inc
07.2024 - 05.2025

Dental Assistant

Pristine Endodontics
03.2020 - 07.2022

Receptionist

A Mother;s Touch Movers
06.2018 - 03.2020

Associate of Science - Funeral Services Management

Saint Petersburg College

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