Haley Owenby
Mount Airy,GA
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude as well as knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents. Bringing full dedication to every task given.
Overview
6
6
years of professional experience
Work History
Shop Manager
Great Clips
Cleveland , GA
01.2024 - Current
- Maintained high standards of customer service throughout the store.
- Analyzed sales data to identify trends in consumer needs/wants.
- Managed scheduling to employee needs and needs of the shop.
- Processed orders and inventory.
- Mastered deescalating angry customers and employees
- Great with kids of all ages
- Maintain budget reports.
Stylist
Great Clips
Cleveland, Georgia
08.2019 - 01.2024
- Conducted research on current fashion trends and seasonal collections.
- Demonstrated knowledge of colors, textures, cuts.
- Provided personal consultations to determine clients' styling needs and preferences.
- Created custom looks for clients based on their individual style, body type, and personality.
- Maintained records of client purchases and services rendered.
- Trained junior staff members in styling techniques and customer service standards.
Education
Master Cosmetologist - Cosmetology
Gic (Georgia Institute of Cosmetology)
Gainesville Ga09-2019
High School Diploma -
White County High School
Cleveland, Georgia05-2011
Skills
- Customer service
- Sales analysis
- Inventory management
- Team scheduling
- Basic knowledge with computers
- Communication
- Great with kids
- People skills
- Time management
- Workplace organization
- Task delegation
References
References available upon request.
Timeline
Shop Manager
Great Clips
01.2024 - Current
Stylist
Great Clips
08.2019 - 01.2024
Master Cosmetologist - Cosmetology
Gic (Georgia Institute of Cosmetology)
High School Diploma -
White County High School