Haley Padilla
West Allis,WI
Summary
Dynamic bilingual professional with a proven track record at Planned Parenthood, excelling in patient care and healthcare administration. Skilled in EHR systems and customer relationship management, I consistently enhance client experiences while fostering trust. Recognized for exceeding fundraising goals at Bennett Direct, I bring strong communication and organizational skills to every role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Stay-at-Home Mom
Milwaukee, WI
01.2023 - Current
- Managed household operations, budgeting, and scheduling
- Developed strong organizational, multitasking, and problem-solving skills
Fundraiser Representative
Bennett Direct
Milwaukee, WI
01.2024 - 01.2025
- Conducted outbound calls to previous donors, engaging clients, and building relationships
- Customized scripts to address client needs and increase campaign effectiveness
- Consistently met and exceeded fundraising goals in a high-volume, target-driven environment.
Assembler & Machine Operator
Technical Metal Specialty / Advanced Fiber Products
01.2017 - 11.2023
- Operated machinery and managed inventory, demonstrating attention to detail and process improvement
- Worked cross-functionally to meet production and quality goals
Bilingual Reproductive Healthcare Assistant (BRHA)
Planned Parenthood
Milwaukee, WI
01.2022 - 05.2023
- Managed patient appointments, insurance verification, and chart management, ensuring a seamless client experience
- Educated patients on services and procedures, building trust and rapport
- Maintained accurate EHR documentation and clinic inventory
- Conducted lab work and provided counseling, demonstrating strong communication and empathy
Order Picker
Target
Oconomowoc, WI
01.2022 - 07.2022
- Processed orders and maintained high standards of accuracy and customer satisfaction
- Utilized technology and communication skills to coordinate with team members
Patient Care Technician
DaVita
Greenfield, WI
01.2021 - 02.2022
- Supported patient care and communicated with patients and families regarding treatment plans
- Documented patient progress and maintained accurate records
- Collaborated with healthcare teams to ensure quality service delivery
Education
HSED -
Western Technical College
La Crosse, WISkills
- Bilingual (English/Spanish)
- Inside Sales
- Customer Relationship Management
- Healthcare Administration
- EHR Systems
- Microsoft Excel
- Data Entry
Certification
Forklift & Cherry Picker Certified
Timeline
Fundraiser Representative
Bennett Direct
01.2024 - 01.2025
Stay-at-Home Mom
01.2023 - Current
Bilingual Reproductive Healthcare Assistant (BRHA)
Planned Parenthood
01.2022 - 05.2023
Order Picker
Target
01.2022 - 07.2022
Patient Care Technician
DaVita
01.2021 - 02.2022
Assembler & Machine Operator
Technical Metal Specialty / Advanced Fiber Products
01.2017 - 11.2023
HSED -
Western Technical College
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