LESLIE CARRILLO
Gainesville,GA
Summary
Detail- oriented Teller with several years of experience handling financial transactions in a fast-paced banking environment. Possess a solid understanding of customer service principles and expertise in accurately balancing cash drawers. Excellent communication skills combined with a friendly demeanor to effectively assist customers with their banking needs.
Overview
7
7
years of professional experience
Work History
Stay-at-Home Mom
Self-employed
Gainesville, GA
05.2024 - Current
- Managed household and family responsibilities, including childcare and housekeeping.
- Achieved cost-savings by developing functional solutions to problems.
- Developed strong organizational and time management skills.
Bank Teller
SECURITY SAVINGS BANK
Monmouth, IL
01.2015 - 05.2020
- Provided a good customer service by showing a friendly and professional demeanor at all times
- Had a good understanding of Banking Policies and Procedures for my position and ensure compliance
- Assisted customers with a variety of transactions, including servicing client accounts, accepting loan payments, safe deposit payments, cashing checks, correcting discrepancies
- Answered phones daily providing customers with information regarding the bank, their accounts and taking messages
- Translated for Spanish speaking customers in all the different departments in the bank
- Balanced cash drawer daily accurately and efficiently.
Sales Associate
Verizon Wireless
Monmouth, IL
08.2013 - 01.2015
- Meeting sales goals by selling products and services to new and existing customers
- Handling administrative aspects of the sale included to selling cell phones as well as wireless accessories inside of our retail stores
- Completing activations and re-activation process, pulling product from inventory, accepting customer payments
- Staying up to date with product knowledge, accessories, pricing plans, promotions and services through continues learning
- Resolving problems by listening to customers questions and complains, clarifying issues and offering alternative solutions.
Education
High School Diploma -
MONMOUTH HIGH SCHOOL
Monmouth, IL05-2005
Some College - Business Administration
CARL SANDBURG COLLEGE
Galesburg, ILSkills
- Verbal and written communication skills
- Computer literacy
- Teamwork
- Cash Handling/ Mathematical proficiency
- Strong work ethic and punctuality
- Highly organized
- Attention to detail
- Bilingual Spanish/ English, fluent in both
Timeline
Stay-at-Home Mom
Self-employed
05.2024 - Current
Bank Teller
SECURITY SAVINGS BANK
01.2015 - 05.2020
Sales Associate
Verizon Wireless
08.2013 - 01.2015
High School Diploma -
MONMOUTH HIGH SCHOOL
Some College - Business Administration
CARL SANDBURG COLLEGE
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