Haley Peery
Stonypoint,NC
Summary
Dynamic professional with a proven track record in customer service at Amalfispizza, excelling in high-pressure environments. Demonstrated strong multitasking and decision-making skills, consistently enhancing guest satisfaction. Recognized for implementing effective sales strategies at Central Power Equipment, driving revenue growth while fostering team collaboration. Committed to delivering exceptional hospitality experiences.
Overview
6
6
years of professional experience
Work History
Waitress
Amalfispizza
Statesville, NC
10.2019 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Sales
Central Power Equipment
05.2019 - 05.2020
- Streamlined sales processes for improved efficiency and productivity among the sales team.
- Increased sales revenue by developing and implementing effective technical sales strategies.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
PCA
Taylorsville House
10.2021 - 12.2021
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Education
Associates In Arts - Arts
Mitchell Community College
Statesville Nc05.2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Attention to detail
- Decision-making
- Hospitality service expertise
- Handling complaints
Timeline
PCA
Taylorsville House
10.2021 - 12.2021
Waitress
Amalfispizza
10.2019 - Current
Sales
Central Power Equipment
05.2019 - 05.2020
Associates In Arts - Arts
Mitchell Community College